On this episode I shared ideas and strategies on how we can turn negative feedback into positive. Negative feedback is an opportunity to grow and learn. Your most unhappy guests are the greatest opportunity for growth. If you enjoyed this episode,
I will share with you four ideas on how to increase your reviews on TripAdvisor and Facebook for your hotel. Let's start off with the most important idea; it's provide exceptional customer service to the guest. This is the most important
It's interesting to see how women use reviews and social media and how their purchasing decision is influenced.
Each business on this planet has clients, right? Without clients, your business wouldn't exist. When people give you any kind of feedback you should always be grateful to them. Without feedback your business will never expand and improve. For example,