I am a huge coffee fan. I buy coffee, I drink coffee and and I conduct business over coffee. I have meetings in Costa Coffee Covent Garden near IQDigital's offices, and sometimes near my house in North London. Now, I want
In today's business world people don't give a crap anymore about their clients. That's a very sad truth. 90% of business owners, marketing managers, HR and everybody who is in business are guilty, including me. We as consumers (clients) are
SocialBakers released a new survey on social media customer service. There are some very interesting stats and data that we can all make our own conclusions.