In today’s episode we had a chat with Russell Kett, the Chairman at HVS. He shared with us very interesting thoughts about how the hospitality industry will be affected this year, how hoteliers can improve their hotel and his thoughts if RevPar is going to increase this year or decline.
He also shared with us how the hospitality industry can inspire British people to start working in the industry and change their perception about what a ‘servant/waiter’ is.
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