On today’s episode we had the talented Robert Richardson, he is an award-winning General Manager at The Grand Folkestone. He does so many activities outside of his daily job that is very inspiring. He goes beyond just being a GM. On this episode, he shared with us his story on how we joined the hospitality world, how he evolved and how we can contribute more to our community. He shared with us how he motivates his employees – team members and how we all can become better by understanding that everybody matters.