In every single story, in every single situation there is good and bad, we learn from adversities and we become stronger. I’ve been watching the data and how consumer behaviour has shifted in the past couple of months. It’s important
In this episode, we talked with Claire Way about how hoteliers need to redefine their wellness and spa strategy. People are more aware and mindful about their (bad) habits and demand for wellbeing is on the rise, the question is
In today's episode we interviewed Monica Or, she is the founder of Star Quality Hospitality Consultancy and she specializes in working with owners and managers of independent hotels and restaurants. Monica has over 25 years of industry experience and worked in
In today's episode, we had Roy Castleman the Managing Director of Twinwoods Adventure share with us how he and his team redefined Twinwoods Adventure in Bedford. He shared with us ideas on how hoteliers can add a new income stream and
Hotels have been given the green light from the government to reopen on the 4th of July in the United Kingdom, and they have been given the green light to have a one-metre socially distancing rule. Surely that’s some positive
In this episode, Amy Ogden shared with us how we can redefine hospitality PR amongst other things. Amy shared very interesting strategies on how hoteliers can adjust their strategies to today's current events. If you are interested in finding out
In this episode, we talked with Rob Paterson, the CEO of Best Western United Kingdom about how hoteliers can move forward. Rob shared with us very interesting insights about what should hoteliers do right now, how to react and a
This is a new chapter for our rebranded podcast. Our podcast has been rebranded from IQD Hotel Marketing to Redefine Hospitality. It's available on all major platforms. The format of the show stays the same but with more focus on
In this episode, Frank Reeves shared with us a couple of ideas on how AI can boost hotel sales, how hotels can increase their bookings by not shouting at each user online and Frank shared with us what we can
In this episode Richard Valtr, the CEO of Mews System shared with us very interesting insights and ideas about what hoteliers should do right now. He shared with us how hoteliers can overcome the current crisis, why they should choose