In this episode I shared why most hotels don't have loyal guests and how can hoteliers create more loyalty with their customers. If you have any questions, please ask me anything you would like on Instagram, Facebook or Twitter. You can listen and subscribe to
In today's episode we had Sam Riches, the Sales & Marketing Director at Nobu Hotel Portman Square. He shared with us why it's important to leave the ego at the door, how we can sell and market a lifestyle/luxury hotel
Let’s admit it, there is a huge difference between creating average content for Instagram and creating beautiful content for Instagram. Creating average content for Instagram is what the majority of hotels and people do – take your smartphone out, shoot
In today's episode we had a chat with Russell Kett, the Chairman at HVS. He shared with us very interesting thoughts about how the hospitality industry will be affected this year, how hoteliers can improve their hotel and his thoughts
In this episode we had a great conversation with Henrik Muehle about why luxury is on the rise and why it's important to understand that luxury doesn't mean that you need to break the bank. Henrik shared with us his strategies